Having two different shops in two different areas in Sussex (Storrington and Worthing), means that we’re able to cover a lot of areas. From as far up as Kingsfold to across the South Coast along to Chichester. Our huge coverage means that we’re able to give a huge variety of customers, from across Sussex, our award-winning customer service.
As Sussex is such a large area, it’s not often that our customers are able to use both of our shops. However; this was the case for one of our customers who lived in West Chiltington and then moved down to the South Coast. On both occasions, she needed new flooring and used Wall Bros both in Storrington and Worthing. Here’s what she said:
“I first used Wall Bros in Storrington when we wanted new flooring in our home in West Chiltington. From the day of coming over to quote to the day of installation, they were incredibly helpful and professional. We bought our downstairs laminate flooring and beautiful striped carpet for the stairs and landing. It was a new build so we didn’t need more but would certainly have used them if we had!
A couple of years later we moved to the South Coast and sought out Wall Bros in Worthing as our closest branch. We dealt with Brian who was also incredibly helpful and professional. We loved the flooring we’d had previously so much that we repeated it again in our new home and it’s what everyone, and I mean everyone, who visits, comments on. I think I’ve sent at least half a dozen new clients to Brian just based on how friends have loved our laminate that’s throughout our ground floor. Of course, it’s not just the products, most things can be sourced anywhere, it’s about the customer service and professionalism of the staff and in that regard Wall Bros deserves 5 stars.
We’ll be doing another project this year (hopefully!) and will definitely be calling on Wall Bros again!”
We’re delighted that Tina loved our service in Storrington so much that she used us again in Worthing. Not only that but she often tags us in the stunning photos of her beautiful home on Instagram. Make sure you follow her for more beautiful photos!