Book an Estimate

Accessibility Policy

Wall Bros Carpets is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to our website: wallbroscarpets.co.uk.

1. Our Commitment

We believe that the web should be easy to use and accessible to everyone. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, which are the international standard for web accessibility.

2. Accessibility Tools: The Ally Plugin

To help us achieve our goals and provide a better experience for our visitors, we have integrated the Ally (formerly One Click Accessibility) plugin on our website.

The Ally plugin provides a visible Accessibility Toolbar (look for the icon on the side of your screen) that allows you to customize the website to your specific needs. Key features include:

  • Font Resizing: Increase or decrease text size for better readability.

  • Contrast Adjustment: Switch between High Contrast, Negative Contrast, or Light Background modes.

  • Grayscale: View the site in black and white to remove color-related distractions.

  • Readable Fonts: Convert fonts to a basic, sans-serif style that is easier for many users to read.

  • Link Underlining: Clearly highlight all clickable links.

  • Keyboard Navigation: Enhanced support for users who navigate without a mouse.

3. How Accessible This Website Is

We want as many people as possible to be able to use this website. For example, that means you should be able to:

 

  • Zoom in up to 300% without the text spilling off the screen.

     

  • Navigate most of the website using just a keyboard.

     

  • Listen to most of the website using a screen reader.

     

  • Use the Ally widget to pause animations or simplify the layout.

4. Technical Information

This website is built using WordPress and uses various technologies (HTML, WAI-ARIA, CSS, and JavaScript) to ensure it works with your web browser and any assistive technologies or plugins installed on your computer.

While we strive for full compliance, we recognize that some parts of the website (such as older PDF documents or third-party maps) may not yet be fully accessible. We are working to resolve these issues.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of the Wall Bros Carpets website. If you encounter any barriers or find that the Ally plugin is not meeting your needs, please let us know so we can improve:

  • Email: [Insert Email Address – e.g., info@wallbroscarpets.co.uk]

  • Phone: [Insert Phone Number – e.g., 01903 234141]

  • Visit us: You can also visit our showrooms in Worthing or Storrington for in-person assistance with our flooring products.

We aim to respond to accessibility feedback within 5 business days.

6. Formal Complaints

If you are not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS) in the UK for further advice.