How We Work With Our Fitters
Here at Wall Bros Carpets we pride ourselves on providing the best flooring for all of our customers. Our flooring experts are able to recommend the right flooring for every home or workspace and customers leave our shop happy that the perfect flooring has been chosen for them. Once the flooring has been expertly selected and ordered, we work with our trusted fitters to ensure that the chosen flooring is fitted to the highest standard. We only work with fitters that we know and trust to do a great job and many have been working with us for decades. We have great relationships with our fitters and know what expertise is needed for specific jobs. Wood flooring, for example, requires specific precision to fit around door frames and other obstacles that cannot be moved. Here’s a job that we completed for a customer who wanted wood flooring in their hallway which looks great. It required specialist edging to fit the flooring around the door frames. How many pieces of border can you spot in the photo below? We can see at least six pieces were cut to fit around the shape of the wall. Don’t just take our word for it, we’ve recently received a fantastic testimonial from a customer who had our quickstep classic enhanced natural oak fitted in Storrington. They were so pleased with the fitters they wanted to reach out and say thank you. The customer said, “The new laminate floor in our dining room looks superb. Wall Bros were very good at organising, pricing and arranging the availability of the flooring and the fitters work was excellent. The fitters arrived exactly on time, they discussed with me how they were going to complete the work and then started immediately. I had 5 pieces of extremely heavy furniture in the dining room but they moved it around without a moment’s worry. They worked non-stop, were exceptionally tidy and they even helped me put felt pads on all the furniture. As such I would have no hesitation in recommending them.” It’s important to us that we work in partnership with our fitters, providing the very best quality flooring for them to expertly fit in our customers’ homes and workspaces. We of course shared this wonderful feedback with Ian and Sam, the expert fitters who completed the job. Ian said, “The feedback that the customer gave you is a reflection of the way we work. I think it is important to be customer focused, and when customers work with you and make the effort they made it spurs you on to go the extra mile!” If you’re looking for new flooring for your home or workspace, please don’t hesitate to call our Worthing/ Storrington store. Our flooring experts are able to advise you on the best flooring for your needs and the fitters we work with have the expertise and professionalism to fit the flooring perfectly.